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Introduction to our payment system and troubleshooting

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  • How does Payment Work?
    We use a third-party payment provider called Stripe for all our payments. Stripe is considered one of the fastest and most secure payment providers out there. In order to receive payments or pay for services on our platform you need to sign up to it. You can read Stripe’s Terms and Conditions here. Once you've found an available interpreter/translator and negotiated a suitable price and time for the service to be delivered, you'll needPopular
  • What is Stripe and what details do I need to provide?
    Stripe is our payment platform that allows us to to provide secure, fast and responsive payments to our translators within 2 Business Days. It is extremely popular and is used by well established platforms such as Google, Amazon and Shopify. You can read the Terms and Conditions of Stripe here In order to receive payment using Stripe you do not need to make a seperate account - but you need to provide some additional details to comply with KYC requiremePopular

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