• I no longer need an Interpreter/Translator!

  If you've made a booking but no longer require it you can cancel the booking. If the cancellation is more than 7 days before the booking, we will refund you to the full amount you've paid. No issues. If the booking was to occur in less than 7 days you won't be eligible for a refund. This is to account for the fact that Interpreters/Translators may have already started to prepare for that booking. A consistent pattern of cancellations prior to the booking date may be grounds for the suspensiPopular

• I can’t provide services on the booking date!

  ← Unexpected event? Can't make it on the booking date? If this is the case you should try and cancel the booking as soon as possible. You won't receive payment because you haven't actually delivered the services. We won't penalise you for a few last-minute cancellations but if there is a pattern we may have to suspend or terminate your account. See our cancellations policy for more details. It is possible for you to informally sort an arrangementPopular